What it is like for an injured person to call a personal injury firm

Stephen D. Phillips: He describes how injured people often come to the firm on one of the darkest days of their lives, and how the firm approaches a case against a large corporation.

Attorney Stephen D. Phillips · Personal Injury FAQs · 2-minute 6-second answer

Transcript

Automatically transcribed from the video’s audio and lightly edited.

The physical injury, the suffering that goes with the physical injury, wondering how can I pay my bills? What’s going to happen to my family? What’s going to happen to my job? Am I going to recover? Am I going to live in chronic pain? When somebody calls our office or when I meet with somebody for the first time, it’s often one of the darkest days or times of their life. An injured person versus a corporation with hundreds of millions of dollars is not a fair fight and that’s where we come in and it’s our job to make that a fair fight. The expectation that the clients have is often that they’re going to get a poor result or they’re going to get taken advantage of. It’s an opportunity for me to say to them, no, this is not what’s going to happen to you. We don’t take many cases and our success record is almost 100%. We represent a small number of people and we are persistent, we are prepared and we are passionate in representing those select clients whose cases that we handle here. We’re going to get you the answers you deserve. We’re going to get you the peace of mind that you deserve and you’re going to find out what truly happened that caused this tragedy for you and your family. We make sure that every stone is uncovered. Every fact is revealed and that’s why our opponents oftentimes ask us to represent their family and friends when they’re injured. We do whatever it takes to ensure that each client gets the outcome that they deserve. We fight to make sure that our client’s stories are heard.

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