What to do if an insurance adjuster calls me after the case of personal injury?
Stephen D. Phillips: If an adjuster calls, do not talk to them. Tell them you have retained a lawyer and they should contact the lawyer, because the adjuster works for the insurance company and wants to avoid paying the claim.
Attorney Stephen D. Phillips · Car Accidents · 44-second answer
Transcript
Automatically transcribed from the video’s audio and lightly edited.
If an insurance adjuster calls you, we strongly advise you not to talk to them. What you should do is tell them, I’ve retained a lawyer, I think it’s best that you contact them. Remember, the insurance adjuster, he’s not concerned about you. He works for the insurance company and works for their interests. So if they’re going to ask you questions or take a recorded statement, they’re pros. They know what to ask and they want to avoid paying the amount of the claim if they can.
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